Terms & Conditions

Transactions:

All order placed will be processed within 24hrs during normal business hours. Orders after business hours will be processed the next business day. Customer will receive order notification and shipping status within 24hrs. (Normally with order confirmation) All sales are final unless return is deemed acceptable by a packaging-tools.com representative. Credit will be issues upon receipt and inspection of item(s). Non-new condition items will not be credited. Return shipping is responsibility of buyer.

Freight Policy:

Orders are shipped F.O.B. shipping point unless otherwise noted. All orders are inspected prior to shipment. To protect your interests, it is strongly suggested that you check items before accepting delivery. All prices in the Packaging-Tools web site reflect Buyer's net cost in U.S. currency. The prices do not include freight, applicable federal, state, and local taxes, charges and duties, or special crating requirements for export shipment. Buyer shall pay all such costs, taxes, charges, and duties. Prices, colors, and specifications are subject to change without notice.

Price Disclaimer
All prices on this web site are subject to change without notice. Whilst we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be mis-priced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Packaging Tools shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item's correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.

Special Shipping Instructions: 
Please note any special shipping instructions in the comment area during checkout.-Pneumatic tools may be non-returnable, standard freight terms apply.

 

Returns Policy:

Goods are not to be returned without written permission from our company. Please allow 3-4 weeks for manufacturer evaluation for credit if applicable. Items must be returned in new, unused condition, all returns must be in their original packaging. All items must be returned in the full quantities in which they were ordered and we reserve the right to reject returns on used or mishandled products.
A 25% handling charge shall be made on all goods returned, as well as reconditioning charge if required, as determined by the company. Custom made & Special order products are non-returnable (including pneumatic tools that are special order). Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise or they will not be accepted.

 

DAMAGED SHIPMENTS; RISK OF LOSS:

Buyer should thoroughly inspect all items for shipping damage before accepting delivery. If damage has occurred, Buyer should note the extent of the damage on the freight bill and call  Packaging-Tools and the truck company immediately. Packaging-Tools responsibility for loss and damage ceases when the products are accepted for shipment by the carrier.

All orders are inspected prior to shipment. To protect your interests, it is strongly suggested that you check items before accepting delivery. Carriers and Packaging-Tools will not accept claims if damage is not noted at the time of delivery.

 

We collect sales tax for AR, CA, GA, IL, TN, TX.

 

For more information please contact us at our  number above or email us at: info@packaging-tools.com